Q. Can I Place An Order Over The Phone?
A. Yes, we are open 9am - 5pm Monday to Friday UK time. Call us at 020 3488 5094
Q. Where Can I Order Online?
A. You can order online here on our website or via our Amazon Store at https://www.amazon.co.uk/stores/BrainpowerNootropics/node/10609862031
Q. How Can I Track My Order?
A. Your tracking number will be auto-emailed to you once your order has been processed.
Orders made before 1pm GMT+1 (UK) will be processed same day. Usually tracking information is emailed the following working day.
Please email us if you need further help on tracking your product
Q. Can I split the dose between morning and evening?
A. All of our products are dosed over two capsules per day. This is so we can fit a lot of ingredient in fairly small easy swallow capsules.
Q. Do any of you products have any side effects?
A. We only sell the best quality natural vitamins, minerals, amino acids and herbal extracts, so generally side effects do not occur and all of our ingredients are well tolerated. Of course as with any food product, there could be a very small minority of people who do have an intolerance to something, but we always list any possible allergens on the packaging.
Q. How long do they take to start working?
A. Everyone is different and due to height weight, metabolism and lifestyle factors so this will differ, but people generally report they take from around a few days to a week to start working, but a compounding effect takes place over several weeks of use.
Q. "I don't like swallowing capsules, can I open them"?
You can split them apart for a longer lasting effect if you wish.
A. Some people like to empty the capsules into a fruit juice, which is also good for absorption!
Q. Should you take the capsules on an empty stomach?
A. You can take them on an empty stomach, however, we advise its best to have them just after breakfast (unless your fasting).
Q. Are they suitable for Vegetarians and Vegans and Gluten Free?
A. All our products are suitable for Vegetarians, Vegans and Gluten Free.
Q. Can competitive athletes use these supplements?
A. You will need to refer to your sporting organisation and cross-reference the list of ingredients to what the sporting body allows. Since each sport is different and what is acceptable in one may not be in another. There is nothing like Ephedrine or any of those type of highly banned ingredients though. Generally, we highly doubt any of our ingredients are banned. But better to be safe than sorry by checking the label.
Q. Vitamin B12: Why is the amount of B12 above the NRV value?
A. B12 is needed by the body in such tiny doses and is measured in micrograms rather than milligrams. It is really well tolerated by the body. It would be almost impossible to accurately dose in micrograms. It's much more effective to provide a "large" dose and anything unused will simply pass through with no adverse effects. Another reason is the machines that fill capsules are not precise enough to do fills to the exact micro-gram that the NRV recommends.