Shipping & Returns

Processing times

In-stock orders are fulfilled from our US warehouse network and are typically processed within 1–2 business days. Pre-order items ship on the date shown on the product page — currently 15 November 2026 for Magnesium Bisglycinate.

Delivery times & costs

• US: 3–5 business days, $6 — free on orders over $55 — shipped domestically within the US
• International: 7–14 business days, $13 — shipped internationally from our US warehouse network

We work with third-party logistics and fulfillment partners in the US to get orders to you quickly. Shipping rates and delivery windows are estimates and may be updated as we finalize our fulfillment setup.

Customs & import duties (international orders)

For orders shipped outside the US, you may be responsible for import duties and taxes charged by your country's customs authority. These are not included in your order total and are your responsibility.

Tracking

You'll receive a shipping confirmation email with tracking information once your order dispatches.

Lost or delayed parcels

If your order hasn't arrived within the expected window, contact us at ashleypeatbusiness@hotmail.com and we'll investigate with the carrier.